3pm

10am. Late checkout fees apply and are subject to availability.

Early check ins are not guaranteed. Please provide us with your ETA prior to arriving and we will endeavour to accommodate you as early as possible but please keep in mind that check in is 3pm.

No problem! If you have not arrived by the time the office closes, we will call you to let you know of our after hours check in procedure. We will also text your mobile with details.

Over peak periods we have a no cancellation policy. Upon booking, you will be asked if you would like to purchase travel insurance and provided with a link to do so easily, as a part of our booking service. We highly recommend you take it, in the off chance that your booking may need to be cancelled, as we do not offer refunds of any kind or change of dates. Details of the insurance policy can be found at chubbtravelinsurance.com.au. For off peak/Summer bookings (please see your booking confirmation): your booking has a 14 day window- inside this window, your booking is non-refundable if cancelled. Outside the 14 days if cancelled, you will receive a full refund.

Your booking will be charged in full at the time of booking.

We do not have a dry store at the moment. We do offer dryers (coin operated) and you have heating in your room.

The Alpine Resort Motel is only a few minutes drive and 16 minutes walk to Nuggets Crossing where the shops, supermarket and restaurants are.

Thredbo and Perisher are about 30-40 minutes drive from us and Charlotte’s Pass is around 45 minutes.

From the June long weekend to the October long weekend the law requires you to carry properly fitting snow chains for your tyres whenever you enter the KNP (chains are not required for travel to Skitube and 4WD vehicles are exempt) there are many chain hire outlets located in Cooma, Berridale and Jindabyne. Make sure you know how to fit the chains properly, and always fit chains to the drive wheels of your car. Take care when fitting chains on the roadside and observe all regular road regulations and directions.

TIP:

1. When hiring chains, first know the tyre code and dimensions which are found on the outside of your tyres.
2. Pack a waterproof blanket to lie on and keep your gloves accessible

Practice fitting the chains before leaving home or at the hire outlet.

If you would like to add more people to your room, you need to advise reception. If you are found to have more people in your room than you have booked for, you will be charged the going rate at that time. Extra roll away beds and pull out couches are not available.

Yes, please ask reception prior to your check in. Cots are limited and need to be booked and incur a $15 charge per stay.

Each room has a mini fridge and microwaves are provided. Our rooms do not have cooking facilities or crockery, etc. We do not allow cooking in the rooms due to fire regulations and that cooking sets off the fire alarms.

Peak Winter bookings: No, but you may request some from the breakfast bar. Summer/off peak bookings: Yes, we do have these in your room along with toasters and kettles.

Yes, we have reverse cycle air conditioning in each room.

We offer one off street parking space per room. Should you have more than one, you will need to park the second outside the building on the street.

Yes, you will need to. If you are travelling with a different credit card, the payment will need to be made with the card you have at your arrival. If you have previously paid with a different card, your money will be returned to that card after payment has been taken on your card you have with you.

The answer is absolutely yes you should!!

We look forward to having you stay with us!